Community & Support

Join the LinShare community

Connect with developers, administrators, and organizations using LinShare worldwide. Get help, share knowledge, and shape the future of secure file sharing.

500+
GitHub Stars
200+
Forks
20+
Contributors
12+
Years Active

Support Options

Get the help you need

From free community support to enterprise-grade SLAs, choose the level of assistance that fits your organization.

Community Support

Free, community-driven support through GitHub Discussions and issue tracker.

  • GitHub Discussions Q&A
  • Community issue tracker
  • Public documentation
  • Community-contributed guides
Join Community

Professional Support

Enterprise-grade support with guaranteed SLAs, priority fixes, and dedicated engineers.

  • 24/7 incident response
  • SmartSLA ticketing system
  • Priority bug fixes & patches
  • Proactive monitoring
  • Dedicated support engineer
  • Version upgrade assistance

Managed Service

Full deployment, maintenance, and support handled by our expert team.

  • Everything in Professional
  • Managed infrastructure
  • Security patch management
  • Performance optimization
  • Regular health checks
  • Custom integrations
Learn More

FAQ

Frequently asked questions

Start by visiting our GitHub repository for installation guides. LinShare can be deployed using Docker for quick setup or installed natively on Debian-based systems. Our demo environment at demo.linshare.org lets you try LinShare without any installation.

Yes, LinShare is 100% free and open-source under the GNU Affero General Public License v3 (AGPL v3). You can use, modify, and distribute it freely. Professional support, consulting, and training services are available from LINAGORA for organizations that need enterprise-grade assistance.

For security vulnerabilities, please do not open a public GitHub issue. Instead, email security@linagora.com with details of the vulnerability. Our security team will respond within 48 hours and work with you to address the issue responsibly.

LinShare is available in English, French, Russian, and Vietnamese. Community contributions for additional languages are welcome, check our contribution guide for details on how to help translate.

The LinShare REST API documentation is available through the running instance at /linshare/webservice/rest/user/v5/documentation. You can also access it on the demo environment.

Contact Us

Need direct assistance?

Our team is here to help. Reach out for sales inquiries, partnership opportunities, or professional support requests.

Response within 24h
For professional support
SmartSLA System
Ticket tracking & SLAs
Dedicated Engineer
For enterprise clients
Security Response
Within 48h for vulnerabilities